Returns and Exchanges

Due to the personal nature of our products, we do not exchange or refund goods unless they were damaged or faulty when delivered.

Goods Damaged or Faulty on Delivery 

Except where required by law, you must return damaged goods within 14 days of receipt. SkinB5 will not refund the cost of delivery to return damaged or faulty goods.   Upon receipt of the returned defective or damaged product, we will dispatch your replacement items via standard delivery, at our expense. Please allow up to 14 days for refunds to be processed upon our receipt of goods. 

As Featured in Media Reports

SkinB5 is a revolutionary acne system that effectively relieve mild acne from WITHIN.* SkinB5 regularly features in mainstream media.


*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.